Last Updated: August 13, 2026
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
Information you provide
- Contact information: such as your name and email address when you subscribe, download a resource, contact us, or make a purchase.
- Purchase information: such as the product or service purchased, transaction date, and related order details. Payment card information is generally processed by third-party payment processors and is not stored directly by us.
- Form and survey responses: information you voluntarily provide in questionnaires, assessments, feedback forms, testimonials, or similar tools.
- Communications: information you provide when you email us, reply to a message, or otherwise communicate with us.
Information collected automatically
- Usage and device data: such as IP address, browser type, device type, operating system, pages viewed, referring pages, approximate location derived from IP address, and interaction data.
- Cookies and similar technologies: small files, pixels, tags, or similar technologies used to operate the site, remember preferences, understand site performance, and measure marketing effectiveness.
2. How We Use Personal Information
We may use personal information for purposes including:
- Providing requested resources, products, services, assessments, or support.
- Processing and administering purchases and transactions.
- Sending service-related communications, confirmations, and customer support responses.
- Sending newsletters, educational content, promotional communications, or offers where we have the required consent or another lawful basis to do so.
- Understanding how visitors use our website and improving our content, products, user experience, and marketing.
- Preventing fraud, misuse, security incidents, or other harmful activity.
- Complying with legal, tax, accounting, regulatory, or record-keeping obligations.
3. Consent and Email Marketing
Where consent is required, we seek consent appropriate to the circumstances. If you subscribe to receive marketing emails, you may withdraw your consent at any time by using the unsubscribe link in our emails or contacting us at [email protected].
Withdrawing consent does not affect communications that are necessary to complete a transaction, provide a requested product or service, maintain records required by law, or otherwise carry out purposes permitted by applicable law.
4. Cookies, Analytics, and Similar Technologies
We may use cookies and similar technologies for essential site functions, analytics, performance measurement, personalization, and marketing attribution. Some of these technologies may be provided by third parties.
You can usually control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website. Where required, we may provide additional cookie choices or consent controls.
5. How We Share Information
We do not sell or rent your personal information. We may disclose limited personal information in the following circumstances:
- Service providers: vendors that help us operate the website, host content, send email, process payments, provide analytics, deliver products, manage forms, or provide other business services.
- Legal and safety requirements: where disclosure is required or permitted by law, regulation, court order, legal process, or to protect rights, safety, security, or property.
- Business transactions: in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable legal requirements.
- With your direction or consent: when you ask us to share information or otherwise consent to a disclosure.
6. Third-Party Services and International Processing
We may use third-party service providers located in Canada, the United States, or other jurisdictions. As a result, personal information may be processed or stored outside your province or outside Canada and may be subject to the laws of those jurisdictions.
Third-party services have their own privacy practices. We encourage you to review their applicable policies when interacting with those services.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and meet legal, tax, accounting, or regulatory requirements. Information that is no longer required will be deleted, destroyed, or anonymized where appropriate.
8. Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information we handle. However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete personal information.
- Withdraw consent where processing is based on consent, subject to legal or contractual restrictions.
- Ask questions or raise concerns about how we handle your personal information.
- Unsubscribe from marketing communications at any time.
To make a privacy request, contact us at [email protected]. We may need to verify your identity before fulfilling certain requests.
10. Third-Party Links
Our website, emails, and products may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of third parties. Your use of third-party services is governed by their own terms and privacy policies.
11. Children’s Privacy
Our website and services are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services after an update is subject to the revised policy.
13. Contact Us
Corporate Burnout Pivot
Operated by Provenly
Ontario, Canada
Email: [email protected]
This policy is intended to describe our privacy practices in plain language and should be reviewed periodically as our website, technology providers, and business practices change.